Returns & Warranty Policy

Return Policy

Orders are fully refundable at any time prior to shipping.

We currently do not accept returns or issue refunds on any purchases once the items have shipped, so please be sure you are committed to any purchase you make on this website.

Electric Scooter San Diego LLC (ESSD) fully inspects and certifies items to be in proper working condition prior to shipment. In the unlikely event an item is non-working upon delivery (DOA), ESSD will service or replace the item under our warranty policy.

 

6 Month Limited Warranty on Electric Skateboards

Your new SUPERBEAST® branded electric skateboard is covered by a 6 month limited manufacturers warranty.

This warranty covers the gear drive, parts, electronic components, motors and battery (except as further defined below) against defects in material and workmanship under ordinary consumer use by the original owner for a period of 6 months from the date of purchase, as evidenced by the original sales receipt.

During this warranty period, the original owner's exclusive remedy and ESSD's sole obligation will be that ESSD will replace such defective parts once they have been returned to ESSD and determined to be defective from manufacturer error.  

Except as otherwise expressly stated here, the SUPERBEAST® electric skateboard product is sold “as is”, with no implied warranties whatsoever. 

This limited express warranty is in lieu of all other warranties, express or implied. ESSD expressly disclaims all implied warranties of merchantability, non-infringement, and fitness for any particular use or purpose.

This limited warranty does not cover normal wear & tear, consumable components, acetal or nylon gears, bearings, bushings, pivot cups, tubes, tires, wheels, grip tape, natural variations or inconsistencies in wood decks, or any damage, failure or loss caused by unauthorized or improper assembly, disassembly, maintenance, repair, modification, storage or use of the product such as riding in wet conditions, dropping the board, riding off curbs, riding down stairs or any impact caused by improper operation, etc. 

This warranty shall not apply if the SUPERBEAST® electric skateboard is modified by any party other than ESSD. This warranty only applies to SUPERBEAST® electric skateboards sold by ESSD directly or by authorized retailers; skateboards purchased elsewhere, in used condition or second hand are not covered under warranty.

For warranty claims, please email us at: support@superbeast.com